Question 1

When is the best time to travel?

Accepted Answer

This experience is available 12 months of the year. The weather is variable, but  there’s no real ‘bad’ time of year to go on this adventure.

Question 2

Where does the adventure begin? Will you pick me up at the airport?

Accepted Answer

Pick up at the airport to take you to the accommodation included. You’ll get detailed info on where to go and who to meet once you book.

Question 3

What happens if I’m traveling by myself? Is it possible?

Accepted Answer

The majority of the group members are solo travelers, so joining one of the group tours is a great way to meet people and make friends. Before your trip starts they&#x27;ll put you in touch with the rest of your group so you can start chatting and get to know each other.

The accommodation is mostly twin or triple share, so we will put you in a room with someone of the same gender. Occasionally there are private room options for an extra charge.

Question 4

Do I need any specific medical records or vaccination?

Accepted Answer

Deciding whether to get vaccinated before you travel is a personal choice. There are no mandatory vaccinations.

Question 5

What’s the max. number of people allowed for this experience?

Accepted Answer

The groups are small, of 12-20 people.

Question 6

Which currency do you recommend to bring?

Accepted Answer

All activities, accommodation, transport and some meals are included so you’ll just need money for extra meals, drinks, shopping and onward travel. We recommend bringing at least $500 / £300 spending money.

It’s best to take a Visa or Master Card debit, credit or travel money card. There are ATM’s available throughout the place so it’s easy to get access to cash. Some places accept credit card but not all.

Question 7

What is not included in this experience?

Accepted Answer

Flights that are not specified in the itinerary, travel Insurance (compulsory), visas, some meals, return transfer to Ho Chi Minh Airport

Question 8

What type of accommodation is included? What are the hotels&#x27; names?

Accepted Answer

You will stay at Cocoon Inn hostel in Hanoi (multishare rooms), overnight boat (twin/double/triple occupation), bungalow at a private island (multishare rooms),  Hotel Thanh Binh 2 in Hoi An (twin/double/triple occupation), cabin with 4 beds in an overnight train, and family homestay in Ninh Binh (twin/double occupation).

Question 9

What is the minimum and maximum age recommended for this experience?

Accepted Answer

The minimum age recommended by the operator to carry out this experience is 18 years old (no exceptions) and the maximum age is 55. This experience has a relaxed atmosphere and people usually go out at night to bars or places to socialize. The maximum recommended age is 55 years. Adults between 56 and 70 years old can go to the experience but must be accompanied by a family member or friend who is between 18 and 55 years old, and must agree to the following: - The group is made up of young travelers between 20 and 30 years old, so the atmosphere is relaxed and during the afternoons/nights there is free time to go out and have fun. - The accommodation is shared and these can be mixed, depending on availability. - During the tour there are long land and/or sea routes (more than 2 hours), so it can be tiring.

Question 10

Backpack or a Suitcase? And how much should I bring?

Accepted Answer

We always recommend traveling with a backpack and packing light! 10-20 kgs of stuff should be plenty.

Question 11

Do I need a travel insurance?

Accepted Answer

Travel insurance is compulsory for this experience, the guides will ask for proof of it before the experience begins

Question 12

Do I need a visa?

Accepted Answer

If you’re not from UK, France, Germany, Spain, Italy, Sweden, Finland, Denmark, or Norway, among other countries, then you’ll need to apply for a one month visa at a Vietnamese Consulate nearest to you before you arrive. This requires submitting an application form along with your passport, passport photos and paying a fee which starts at $60USD for a single entry one month visa. Please allow at least 2 weeks processing time for this visa.

Question 13

How&#x27;s the weather in Vietnam?

Accepted Answer

Most months of the year you will experience both sunshine and possibly some rain. It’s usually quite hot and humid most of the time, but it can occasionally get cold, especially in the north of Vietnam between November and February, so it’s always best to bring a couple of warm layers with your summer clothing.

Question 14

What additional expenses will there be?

Accepted Answer

Meals not included, drinks, other personal expenses

Question 15

Do I have free time during the activities?

Accepted Answer

Yes, depending on the activities for each day, you have some free time to eat, go shopping, etc.

Question 16

What recommendations are there for free days?

Accepted Answer

You can wander around the place, go shopping, etc. The tour guide will gladly suggest things you can do on spare time.

Question 17

What&#x27;s the average price of the meals not included?

Accepted Answer

The price varies according to the restaurant, the guide can recommend you several eating places that adjust to your budget.

Question 18

Where can stay if I get there a day before or stay longer?

Accepted Answer

You can add nights at the accommodation provided, check this out with your sales representative.

Question 19

Is there wifi and/or phone coverage?

Accepted Answer

All accommodations you stay at have free Wi-Fi available. Vietnam’s network quality is often lower than you’re used to, but you can generally connect and do basic stuff.

Question 20

Will I be able to charge my electric devices?

Accepted Answer

Yes, at the accommodation included.

Question 21

What&#x27;s the voltage there? Do I need an adaptor?

Accepted Answer

Vietnam generally uses a flat or round 2 pin socket the same as most of Europe. It’s always best to grab yourself an appropriate adaptor if needed before you go. The voltage is of 220v / 50hz.

Question 22

At what time should I get there on the first day?

Accepted Answer

There&#x27;s an open schedule for arrival, since there are no activities on the first day.

Question 23

Within what schedule will the tour finish on the last day?

Accepted Answer

The last day is only for transportation, you grab a flight to Ho Chi Minh City and get there early in the afternoon. The tour ends here.

Question 24

What type of clothes/gear do I need?

Accepted Answer

You should take comfortable summer clothes, the weather is usually hot and humid; but we suggest you also pack warm clothing, since it can get cold sometimes.

Question 25

What happens if I get injured or sick during the trip and can´t go on?

Accepted Answer

You should get a travel and medical insurance; the guides will assist you in case of an emergency.

Question 26

How are the dishes in the meals included?

Accepted Answer

It includes mostly breakfasts that are buffet and they have options available for vegetarians.
Breakfast - eggs, toast, fruit, tea and coffee
Lunch - Buffet style with fruit. This is generally country specific food with fried rice or noodle. Drinks not included. 
Dinner - The same as lunch with a bigger buffet selection. Drinks not included.

Question 27

In which language are the tours?

Accepted Answer

The tours are in English, you must be able to understand it and speak it in order to enjoy the experience at its best!

Question 28

Which is the policy in case of changes or cancellation?

Accepted Answer

If you already have a reservation confirmation and you want to change your experience to another one or cancel your trip, a cancellation/change fee of $2,000 MXN will be applied per person. This fee applies to any change regarding names, date, number of travelers, change of experience, or cancellation for any reason.

This fee cannot be used on a new experience, neither it will be reimbursed in case you decide to get your original reservation back. This fee will be deducted from the deposit you have already made in your reservation.

If you have reserved an itinerary with this guide and you already have an established traveling date, but you wish to change it, we suggest you to get an open date for traveling, so you can later pick another date.

Remember you have 365 days to go on your experience once your reservation is registered, as long as the experience you booked is available.

9 days tour

Explore Vietnam

This tour includes:

Not included:

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Itinerary of your trip Explore Vietnam

Hanoi

Hanoi

Ha Long Bay

Ha Long Bay- Private Island

Ninh Binh

Ninh Binh

Hoi An

Hoi An

Ho Chi Minh

Tour leaving from Hanoi

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